/ Technical Inquiry
Submit your lamp details. Get a confirmed spec match.
Part number, equipment model, or a photo — our engineers will identify the correct photometric replacement for your system.
— Engineering Review
Every inquiry handled by an engineer
Include your lamp part number, equipment model, or attach a photo in the message field. We confirm compatibility by photometric spec — not by SKU lookup.
Response within one business day. For urgent downtime situations, use WhatsApp below.
▸ Fast Regional Channel
Downtime can't wait for email
Send a lamp photo or part number directly via WhatsApp for same-day engineer response. Available for urgent replacement inquiries across Southeast Asia.
WhatsApp: +60 12 345 6789